Mechanic Shop - What Makes a Good One.

Every car owner eventually faces the prospect of having to make repairs, so it is wise to be on the lookout for a great mechanic shop. Below, we have created a list of what makes a good one. Contact us for an appointment.

By IFCAR (Own work) [Public domain], via Wikimedia Commons

By IFCAR (Own work) [Public domain], via Wikimedia Commons

Customer focused

We have all experienced poor customer service from time to time. A good auto mechanic shop will focus on the customer and treat them with the respect that they deserve. At Hansma we have been providing good, old fashioned customer service for decades. In fact we believe our outstanding customer service is one of the things that sets us apart from the crowd.


Check that the auto mechanics are licensed and experienced. An inexperienced or improperly trained mechanic may cost you added expense. Even worse, they may put your life and the lives of your loved ones in danger. All our mechanics are trained, licensed professionals who understand cars and use state of the art equipment in our state of the art premises at 88 Shoemaker Street in Kitchener  to diagnose any problems you may encounter on the road.


Call or Text: 519-748-5533

"I've been dealing with Hansma Automotive for decades simply because Pete and his crew are good honest people. The service is great and trustworthy. They have an excellent warranty program also. Pete has become like family. Daphne and I highly recommend Hansma Automotive to anyone who wants honesty and integrity in their auto shop." - Sid

Read Customer Testiomonials of Our Work

Reliable, Fair, and Honest

No one likes to be ripped off. A good repair shop will offer you a fair assessment of your vehicle's condition and not use scare tactics. If you are in doubt take your vehicle elsewhere for a second opinion. At Hansma, we will always give you a detailed breakdown of the work that is required offer a fair quote, and do what we promised to do. All our work is guaranteed. Furthermore, we are a member of the Tech-Net auto repair network, committed to providing you with the best possible service.

Has Good Reviews

These days it is easy to check online and see if an auto shop has good or bad reviews. For example, you can check our reviews on Google.  However, don't forget word of mouth. Ask your friends who they use and why. If in doubt, take your vehicle in for scheduled regular maintenance, such as an oil change to determine whether they are suitable. 

Uses Quality Parts

Is your mechanic repairing your vehicle with used or inferior parts? A good auto repair shop will use top quality, superior brand name replacement parts. At Hansma for instance, we use CARQUEST auto parts which are guaranteed coast to coast. Contact us to book an appointment for your vehicle. Most repairs can be accomplished in a day or less.

Posted on July 20, 2015 .